Your NHS prescriptions, delivered to your door
Sign up once and we become your nominated pharmacy. Order your repeats in the NHS App or through your GP, and we check, dispense and post them to you with free tracked delivery.
For patients registered with a GP in England. All exemptions and prepayment certificates accepted.
Free tracked deliverySent by Royal Mail Tracked to any UK address you choose.
Standard NHS charge only£9.90 per item if you pay. Nothing extra for delivery.
Exemptions and PPCsAdd your exemption or prepayment certificate when you sign up.
Pharmacists you can reachCall 0207 018 7850 or email us about any of your medicines.
From sign-up to your door in four steps
You sign up once. After that, ordering your repeat prescriptions takes a minute, and we take care of the rest.
1. Sign up in two minutesYour NHS number, or your name, date of birth and address
2. We become your pharmacyWe update your NHS record for you. No need to tell your old pharmacy
3. Order your repeats, your GP approvesOrder in the NHS App or through your GP surgery. Your GP sends the prescription to us
4. Checked, packed and delivered freeOur pharmacist checks every item. Royal Mail Tracked to your door
How it works
Sign up
Give us your NHS number. Don't know it? Your name, date of birth and address are enough for us to look you up.
We become your pharmacy
We find your NHS record and set MedsRus as your nominated pharmacy, then let you know by email or text.
Order your repeats
Use the NHS App or your GP surgery as usual. Your GP sends the prescription straight to us.
We check, dispense and post
Our pharmacist checks every item, then we post it with Royal Mail Tracked and send you the tracking number.
Order about 7 working days before you run out. That leaves time for your GP to approve, for us to dispense and for Royal Mail to deliver.
Three ways to order your repeats
The NHS App
Once we're your nominated pharmacy, repeats you order in the NHS App come straight to us.
Your GP surgery
Order through your surgery's website or reception as usual. The prescription is sent to us.
The MedsRus app (coming soon)
Order repeats, track every order and get reminders to re-order and to take your medicines.
Extra help when you need it
Ordering for someone you care for
Sign up a parent, partner or anyone you look after, with their permission, and manage their prescriptions for them.
Dosette boxes, if you need one
If you take several medicines at different times of day, we can pack them into a dosette box, sorted by day and time, at no extra cost. Just tick the option when you sign up and our pharmacist will check it suits your medicines.
A pharmacist you can talk to
Questions about a medicine, a dose or a delivery? Call our pharmacy team on 0207 018 7850, Monday to Friday, 9am to 5pm.
Sign up for NHS prescriptions
It takes about two minutes. We'll only use your details to set up and manage your NHS prescriptions.
Thanks, you're signed up
We've emailed you a copy. Here's what happens next:
- Our team finds the NHS record and makes MedsRus the nominated pharmacy.
- We'll email or text you when it's done. If we can't find a clear match, we'll contact you first.
- Then order repeats in the NHS App or through the GP surgery, and we'll post them with free tracked delivery.
Asked for a dosette box? Our pharmacist will call you first.
Questions
Who can use this service?
Anyone registered with a GP surgery in England. We can deliver to any address in the UK.
I don't know my NHS number. Can I still sign up?
Yes. Give us your full name, date of birth and home address and we'll look you up on the NHS system. If we can't find a clear match, we'll contact you before doing anything else.
Do I need to tell my current pharmacy?
No. Changing the nominated pharmacy on your NHS record is all it takes, and we do that for you.
What does it cost?
Delivery is free. If you pay for prescriptions, you pay the standard NHS charge per item. If you're exempt or have a prepayment certificate, you pay nothing.
Is the dosette box really free?
Yes. You pay only the usual NHS prescription charge if you pay for prescriptions. Some medicines must stay in their original pack, so our pharmacist will talk it through with you.
Can I sign up for someone I care for?
Yes. Choose "Someone I care for" in the form. You'll need their permission, or the legal authority to act for them.
Switch your NHS prescriptions to MedsRus
Two minutes to sign up. No need to visit or call your old pharmacy.