UK online pharmacy: private treatment, reviewed by UK prescribers
Answer a few health questions online. A UK prescriber reviews your consultation, and our London pharmacy dispatches your treatment in plain, tracked packaging.
Treatment in three simple steps
No waiting room and no awkward conversations, with the same clinical checks as a high-street pharmacy.
Choose your treatment
Browse by condition and pick the treatment you'd like to be assessed for.
Complete a consultation
Answer a short, confidential set of health questions. A UK prescriber reviews your answers.
Receive your delivery
If treatment is suitable, our pharmacy dispatches it in plain packaging, with next-day options.
What can we help you with?
Each condition page explains your options, written for patients and reviewed by our pharmacy team.
A real pharmacy, not just a website
MedsRus is the online service of Smart Pharm, a registered pharmacy on Harrow Road in London. The same team and standards look after you online.
"Excellent" on Trustpilot, the independent review platform. Read what our customers say about ordering with us.
Read our reviewsClear, trustworthy health advice
Our most-read guides, written in plain English to help you understand your symptoms and options.
Your questions, answered
Can't find what you need? Call us on 020 7018 7850 or email sales@medsrus.co.uk.
Is MedsRus a real, regulated pharmacy?
Yes. MedsRus is the online pharmacy of Smart Pharm Ltd, a pharmacy registered with the General Pharmaceutical Council (registration 9011292) at 787-789 Harrow Road, London. You can check our registration.
How does the online consultation work?
Choose a treatment and answer a short set of health questions. A UK prescriber reviews your answers and, if the treatment is suitable for you, issues a prescription that our pharmacy dispenses.
Is my information kept confidential?
Yes. Your consultation is only seen by our clinical team, and orders are sent in plain packaging with nothing on the outside to show what's inside.
How quickly will my order arrive?
Once approved, orders are dispatched with free tracked delivery, and next-day options are available at checkout.
Can I speak to someone?
Our customer service team is available Monday to Friday, 9am to 5pm, on 020 7018 7850 or at sales@medsrus.co.uk. For urgent medical help call NHS 111, or 999 in an emergency.
Ready to get started?
Find your condition, complete a short consultation and let our UK prescribers take it from there.



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