GPhC Reg. 9011292 Free Tracked Delivery Discreet Plain Packaging
Excellent4.7 out of 5 onTrustpilot

UK online pharmacy: private treatment, reviewed by UK prescribers

Answer a few health questions online. A UK prescriber reviews your consultation, and our London pharmacy dispatches your treatment in plain, tracked packaging.

Find a treatment
★★★★★ Excellent 4.7 on Trustpilot
Registered Pharmacy 9011292
UK prescribersEvery consultation reviewed
Genuine medicinesSourced in the UK
Discreet deliveryFree, tracked, plain packaging
How it works

Treatment in three simple steps

No waiting room and no awkward conversations, with the same clinical checks as a high-street pharmacy.

1

Choose your treatment

Browse by condition and pick the treatment you'd like to be assessed for.

2

Complete a consultation

Answer a short, confidential set of health questions. A UK prescriber reviews your answers.

3

Receive your delivery

If treatment is suitable, our pharmacy dispatches it in plain packaging, with next-day options.

Browse by health area

What can we help you with?

Each condition page explains your options, written for patients and reviewed by our pharmacy team.

Why MedsRus

A real pharmacy, not just a website

MedsRus is the online service of Smart Pharm, a registered pharmacy on Harrow Road in London. The same team and standards look after you online.

Regulated and inspectedRegistered with the General Pharmaceutical Council (9011292).
Clinically checkedEvery consultation is reviewed by a UK prescriber before supply.
Private and confidentialOnly our clinical team sees your answers; orders arrive in plain packaging.
Real people to talk toCustomer service Monday to Friday, 9am to 5pm, by phone or email.
Rated by our customers
4.7 / 5
★★★★★

"Excellent" on Trustpilot, the independent review platform. Read what our customers say about ordering with us.

Read our reviews
Registered Pharmacy 9011292
Check our registration on the GPhC register
FAQs

Your questions, answered

Can't find what you need? Call us on 020 7018 7850 or email sales@medsrus.co.uk.

Is MedsRus a real, regulated pharmacy?

Yes. MedsRus is the online pharmacy of Smart Pharm Ltd, a pharmacy registered with the General Pharmaceutical Council (registration 9011292) at 787-789 Harrow Road, London. You can check our registration.

How does the online consultation work?

Choose a treatment and answer a short set of health questions. A UK prescriber reviews your answers and, if the treatment is suitable for you, issues a prescription that our pharmacy dispenses.

Is my information kept confidential?

Yes. Your consultation is only seen by our clinical team, and orders are sent in plain packaging with nothing on the outside to show what's inside.

How quickly will my order arrive?

Once approved, orders are dispatched with free tracked delivery, and next-day options are available at checkout.

Can I speak to someone?

Our customer service team is available Monday to Friday, 9am to 5pm, on 020 7018 7850 or at sales@medsrus.co.uk. For urgent medical help call NHS 111, or 999 in an emergency.

Ready to get started?

Find your condition, complete a short consultation and let our UK prescribers take it from there.

Find a treatment